SHIPPING & RETURNS

 

SHIPPING POLICIES 

Ora et Labora Co uses FedEx for all deliveries. We offer FedEx Ground, FedEx 2nd Day, and FedEx Overnight. Orders placed Monday through Friday by 12:00 pm CST (excluding holidays) are shipped the same day. Orders placed after 12:00 pm CST, holidays, or weekends are shipped the next business day.

 

LOCAL PICK UP  

We offer a local pick up for all of our local customers. Please email ciao@oetl.co to arrange the visit. 

 


TRACKING YOUR ORDER 

An email confirmation with order details and tracking information will be sent your way.

 


RETURNS & EXCHANGES

We accept returns and exchanges of unused, unworn, and in perfect condition items. Please email ciao@oetl.co for your return/exchange request. All returns and exchanges must include original packaging and must be received within 10 days of purchase. Clients are responsible for return shipping charges. Upon receiving the merchandise for return, we will process your refund within 5-7 business days. All returns will result in a $5.00 processing fee that will be deducted from your refund. An email notification will be sent out to you.Exchanges are always complimentary and free of charge.